Privacy policy

At Divine Detailers (the “Company” or “We”), we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit this website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

Information We Collect About You

We collect several types of information from and about users of our Website, including your name, email address, phone number, and vehicle information when you fill out a quote or contact form. We also collect technical data such as IP address, browser type, and pages visited through cookies and analytics tools.

SMS and Text Message Communications

A2P SMS Consent Notice

By submitting a quote request or contact form on this Website, you consent to receive SMS text messages from Divine Detailers at the phone number you provide. These messages may include appointment confirmations, service updates, and promotional offers.

Message and data rates may apply. Message frequency may vary. Reply STOP at any time to unsubscribe. Reply HELP for assistance.

You are not required to consent to receive SMS messages as a condition of purchasing any goods or services from Divine Detailers.

We use a third-party SMS messaging platform to send text messages. Your phone number will not be shared with third parties for their own marketing purposes. All SMS communications comply with A2P 10DLC registration requirements set by U.S. mobile carriers.

Automatic Data Collection Technologies

As you navigate through our Website, we may use automatic data collection technologies including cookies, Flash cookies, and web beacons to collect information about your equipment, browsing actions, and patterns. This information helps us improve our Website, estimate audience size, store your preferences, and recognize you when you return.

Third-Party Use of Cookies and Tracking Technologies

Some content or applications on the Website may be served by third parties including advertisers and analytics providers. These third parties may use cookies or web beacons to collect information about you. We do not control these third parties’ tracking technologies. If you have questions about targeted content, please contact the responsible provider directly.

How We Use Your Information

We use the information we collect to respond to your service inquiries, send appointment confirmations and service updates, send promotional communications if you have opted in, improve our Website, carry out our contractual obligations, and fulfill any other purpose for which you provide the information.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may disclose your information to service providers who support our business under confidentiality obligations, to comply with legal requirements, or to protect the rights and safety of Divine Detailers, our customers, or others.

Call Tracking and Recording

We use a call tracking service so we can see which of our marketing brings in phone calls. When you call the number shown on our Website, the service may record the call, your phone number, the time and length of the call, and the page or ad that led you to us. Calls may be recorded or monitored for quality and training purposes. If we record a call, we will tell you at the start of the call.

Advertising and Analytics

We use Google Analytics and Google Ads to understand how visitors use our Website and to measure whether our advertising works. These services use cookies and similar technologies, and may receive information such as the page you visited, the ad you clicked, and your approximate location. When you send us a request, we may match the information you give us (such as your phone number or email) with the ad that brought you to us, to measure results. You can learn more about how Google uses information at policies.google.com/technologies/partner-sites and opt out of ad personalization in your Google account settings.

Your Choices

• Email. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send.
• SMS. You may opt out of text messages at any time by replying STOP to any message from us.
• Cookies. You can set your browser to refuse cookies, though some Website functionality may be affected.

Accessing and Correcting Your Information

You may contact us to request access to, correction of, or deletion of any personal information you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement.

California Privacy Rights

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

We will post any changes to our privacy policy on this page with an updated revision date. You are responsible for periodically visiting this page to check for any changes.